Privacy Policy

Last Updated: March 15, 2025

At TechGlow Logic, protecting your personal information isn't just a legal requirement — it's fundamental to how we operate. This policy explains exactly what data we collect, why we need it, and how we keep it secure. We've written this in plain language because transparency matters more than legal jargon.

1 Information We Collect

When you engage with our financial modeling services, we collect specific information to deliver personalized education and support. This includes basic contact details when you inquire about our programs, technical preferences to customize your learning experience, and professional background information to match you with appropriate course levels.

Personal Information

  • Full name and professional title
  • Email address and phone number
  • Company information and industry sector
  • Educational background and experience level

Technical Data

We automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages viewed. This helps us understand how people use our site and improve the experience for everyone.

2 How We Use Your Information

Your information serves specific purposes in delivering our educational services. We use contact details to communicate about course schedules, program updates, and relevant industry insights that enhance your learning experience.

We never sell your personal information to third parties or use it for unrelated marketing purposes.

  • Providing personalized course recommendations
  • Sending important updates about program schedules
  • Improving our educational content based on feedback
  • Ensuring compliance with Taiwan's Personal Data Protection Act

3 Data Storage and Security

We store your information on secure servers located in Taiwan, ensuring compliance with local data protection regulations. Our security measures include encrypted data transmission, regular backup procedures, and restricted access protocols that limit who can view your personal information.

Security Measures

Our technical team implements industry-standard security practices including SSL encryption for all data transfers, regular security audits, and employee training on data protection protocols. We maintain separate systems for different types of information and regularly update our security measures as technology evolves.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Course-related data is typically kept for three years after program completion, while basic contact information may be retained longer if you've opted to receive updates about new programs.

4 Your Rights and Choices

Under Taiwan's Personal Data Protection Act, you have specific rights regarding your personal information. You can request access to the data we hold about you, ask for corrections if information is outdated or incorrect, and request deletion of your information under certain circumstances.

  • Request a copy of all personal data we hold about you
  • Ask us to correct any inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of non-essential communications at any time
  • File a complaint with Taiwan's data protection authorities

To exercise any of these rights, simply contact us using the information provided below. We'll respond within 30 days of receiving your request.

5 Third-Party Services

We work with carefully selected service providers to deliver our educational programs effectively. This includes email service providers for course communications, payment processors for program fees, and analytics tools to understand how our website performs.

Service Provider Requirements

All third-party services we use must meet strict data protection standards and sign agreements ensuring they handle your information responsibly. They can only use your data for the specific services they provide to us and cannot use it for their own purposes or share it with others.

We regularly review these partnerships to ensure they continue meeting our privacy standards and Taiwan's data protection requirements.

6 International Data Transfers

While we primarily store data within Taiwan, some of our educational resources and tools may involve international service providers. When this occurs, we ensure these transfers comply with Taiwan's data protection laws and include appropriate safeguards to protect your information.

Any international transfers are limited to what's necessary for providing our services and are covered by contractual protections that ensure your data receives the same level of protection it would have in Taiwan.

7 Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in our services or relevant laws. When we make important changes, we'll notify you by email and post the updated policy on our website with a new effective date.

We encourage you to review this policy periodically, especially before enrolling in new programs or providing additional information. Your continued use of our services after policy updates indicates acceptance of the changes.

Questions About Your Privacy?

We're here to help with any privacy concerns or questions about how we handle your information.

Contact Us:
Email: [email protected]
Phone: +886 2 2531 8765
Address: No. 12號, Zhongxinglu 1st St, Nantou City, Nantou County, Taiwan 540